<p>Thanks for shopping at HavePure.</p>
<p>If you are not entirely satisfied with your purchase, we're here to help.</p>
<h4 class="term-h4">Cancellation</h4>
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<li>Customers can cancel their order within one business day after the payment.</li>
<li>Customers can cancel the orders by logging into their profile on our website where order cancellation option can be found.</li>
<li>In case the order has already been shipped, customers may approach Customer Careor email us info@havepure.in. However, in case of orders already shipped customers may follow the Returns policy.</li>
</ul>
<h4 class="term-h4">Returns</h4>
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<li>You can return an item within 15-days from the day of receipt of the item. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same.</li>
<li>To be eligible for a return, your item must be unused and in the same condition that you received it.</li>
<li>The product must be in the original packaging.</li>
<li>You need to have the receipt or proof of purchase, a copy of which needs to be returned along with the product.</li>
<li>In case of returns the shipping charges would not be refunded except where the product has been delivered to the customer in damaged condition or HavePure has erroneously sent you wrong item.</li>
</ul>
<h4 class="term-h4">Refunds</h4>
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<li>In case of cancellation of order, as per our policies, the refund shall be initiated on the customer&rsquo;s original mode of payment.</li>
<li>After the product is returned to us, our team would inspect it and notify you that we have received your returneditem. We will immediately notify you about the status of your refund after inspecting the item.</li>
<li>If your return is approved, the refund shall be initiated on the customer&rsquo;s original mode of payment.</li>
<li>You will receive the credit within 7 to 10 days, depending on your bank, credit card or merchant through whom you had made the payment.</li>
</ul>
<h4 class="term-h4">Contact Us</h4>
<p>In case of any difficulty or query you may contact our <strong><span style="color: #ee1414;">Customer Support</span></strong></p>